Request and Place Hold

Requesting

Search for the book from e-catalogue ESTERlink opens in new page. Before requesting make sure that the book's status is AVAILABLE and it can be lent.

To order the item from e-catalogue ESTER  use the function REQUEST. 

Choose the Estonian University of Life Sciences Library and log in to your ESTER account. Choose pickup location EULS library, Cleveron parcel locker, or Omniva parcel machine.

During the library’s opening hours 1 hour after placing the order. Requests received 30 minutes before closing time will be available the next day the library is open. The pre-ordered item will be held in the lending area for 7 business days.

 

The CLEVERON parcel locker is in the lobby of the main building, level 0. Delivery time of the requested items is 1 hour during the library's opening hours. Requests received 30 minutes before closing time will be available the next day the library is open. The requested books are deposited for 7 days.

The code to pick up the books will be sent to the Recipient's mobile phone and e-mail after entering the books in the parcel locker.

Before delivering the requested books to the CLEVERON parcel locker, the library will borrow the books to the user’s name.

Please select the county and Omniva parcel terminal where you want the books delivered. Then, fill in the phone number field to receive a notification.

The order will reach the parcel machine 3-4 days after being placed. However, orders will not be delivered to the parcel machine on Saturdays and Sundays.

A fee is charged for the parcel at the parcel machine upon collecting it. When your order is available for collection from the Omniva parcel machine (courier pick-up), you will receive an SMS. The parcel will be stored in the parcel machine for 7 days. If you do not collect the parcel before the due date specified by Omniva.

The cost of sending the parcel will be added to your reader account as a debt.

Before delivering the requested books to the Omniva parcel locker library will borrow the books to the user’s name. It is possible to order only two (2) books at the same time.

We offer this service only to employees of the Estonian University of Life Sciences.

Choose pickup location EULS library. Provide additional information about the study building where the Library can send the books (receiving the delivery must be agreed upon with the head of the department or secretary).

It is possible to order only two (2) books at the same time. 

Placing a hold on items

You can place an order if you request an item that is currently checked out:

  • via the ESTERlink opens in new page, by ordering a copy that has already been loaned to another reader, using my ESTER user account
  • contact a library service representative
  • write to [email protected] or call the library at 731 3141
     

You will be put on a waiting list to lend it.

You will receive an email notification that the copy you ordered is available. 

It will be kept on the storage shelf for seven days.

 

ESTER

To request an item:

  • Search the desired title and check if a copy is available in your library;
  • Click on the REQUEST button next to the title;
  • Select the library in whose user status you wish to end the request;
  • Enter your username and password or log in with your ID card/Digi-ID, Mobile-ID, Smart D, or via the TAAT service. (If logged in to My ESTER, you will not be asked for this information);
  • Choose the pickup location;
  • Click on SUBMIT;
  • Choose the copy (volume), observing its location and status;
  • Click on REQUEST of the selected copy;
  • The system displays a confirmation that your request has been submitted.
ESTER

Good to know:

  • It is possible to loan up to 25 items at a time.
  • We do not lend out reference books, research papers, publications published before 1950, all copies of archives, newspapers, last numbers of magazines, and copies of the most required latest publications (red mark).
  • We do not lend items to readers with active fines or overdue items.